Dealing with Online Hate: A Heartfelt, Personal Introduction from Paul Waugh, Lighthouse International Group

The video below is a personal testimony from our Chairman, Paul Waugh on why we launched Parents Against Trolls and now Business Against Trolls

If you, or anyone you know, has been affected by anything Paul talks about or would like to be involved in helping others, please get in touch below…

Did You Know…?

  • More than half (52%) of UK companies have experienced a decline because of postings online in the last 12 months.

  • 1 in 5 (21%) admitted they are terrified of the damage that further negative content could do – potentially destroying their company for good – up from 1 in 6 two years ago.

  • 1 in 10 (11%) reported that they feel the situation is getting worse.

  • Another 1 in 10 (10%) feel the landscape is becoming trickier to manage and one in eight – 12% – of those affected say they don’t know how to make things right.

“Companies need to start realising where they stand when it comes to people causing damage online… causing their people, their children, their families, and their reputation damage online and are employed by that company.

Companies now need to teach people and let them know where they stand if they’re going to work for them when it comes to trolling. They need to take a stand.”

– Paul Waugh, Chairman Lighthouse International Group

What Are We Doing About This At Lighthouse International?

We at Lighthouse International Group have launched Business Against Trolls to teach companies globally how to handle toxic employees from within and companies who are being attacked online. We have experienced this personally ourselves, and are now using these experiences to teach others.

Business Against Trolls Is a Network And Forum Designed To…

Knowingly or unknowingly hiring toxic employees can cost an average company of 1,000 people over $1.2 million a year (£885,000) and British Businesses are losing £30,000 a year to internet trolls. Companies have a responsibility to act.

Charlie Mullins, founder of Pimlico Plumbers said:

“With the invention of social media, the ability of a bad word to seriously damage your business has increased exponentially. In the old days, you could look the person giving the review in the eye and decide, based on what you know about them, whether they were being honest. But social media and review sites are the Wild West, thanks to the anonymity of users and the way site owners refuse to disclose the identities of those posting negative material.” 

Get involved in Business Against Trolls below…

Why Are We Doing This?

  • For the last 12 months, Lighthouse International Group has been attacked online in a coordinated smear campaign by 2 ex-Associates leaving over a financial dispute as well as from toxic families of the people we mentor, coach and counsel to heal from often horrific abuse. These online trolls have tried to destroy the business, its people and its families. They have been directly or indirectly involved in racist posts, posting pictures of children and locations of where business partners live. This has cost the business a huge amount of money, man-hours and lost clients not to mention personal distress.

    We have personally experienced toxic narcissism in people as one of the biggest obstacles in the way of businesses and teams reaching their full potential. After many years of research, we realised that toxic narcissism, especially in those closest to us, is at the root of many forms of abuse, including those who become online trolls. It must be dealt with. Good businesses, good people and children are having their lives destroyed because of it.

Who Are We?

  • We are a group of parents, entrepreneurs, fathers, brothers, sons, sisters, daughters and mothers… Each of us has personally been attacked by toxic people in our lives. Some of us have tried to commit suicide because we didn’t have anyone to turn to. In our 18 years, we spent 7 years just having to protect, nurture, and counsel members of our team from past and current abuse.

    Those close to us have lost children, as young as 11 years old, to online trolling, as you will see in the video below.

What Has Been Our Experience of Being Trolled At Lighthouse?

  • Who Has Trolled Us?

    Over 18 years, working with over 70,000 people, we have helped many to make personal and professional breakthroughs through our work.

    There has, however, been a tiny group of toxic families and ex-associate elects out of the 70,000 people we have served who are vehemently against our work.

    These toxic families have controlled and manipulated our former associate elects and clients, demanding refunds unlawfully at the expense of Lighthouse. We have refuted these demands and so these toxic influences became nasty, violent, and destructive. They have set up websites like “Questioning Lighthouse International Group” as well as posting malicious and unlawful rumours on Reddit.